Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Information: Name, email address, phone number, business details, and identification documents when you register for our services
- Financial Information: Bank account details, transaction records, and payment information necessary for processing transactions
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Information about how you interact with our platform, including pages visited and features used
- Location Data: Approximate location information derived from your IP address
Last Updated: March 07, 2026
How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To verify your identity and prevent fraud
- To communicate with you about our services, updates, and security alerts
- To personalize your experience and provide relevant recommendations
- To comply with legal obligations and regulatory requirements
- To analyze usage trends and improve our platform
Data Protection & Security
We implement robust security measures to protect your information:
- Encryption: All data is encrypted in transit using industry-standard SSL/TLS protocols
- Access Control: Strict access controls limit who can view your information
- Regular Audits: Periodic security audits and vulnerability assessments
- Data Minimization: We only collect information necessary for our services
- Compliance: Adherence to PCI DSS standards for payment processing
- Employee Training: Regular training on data protection best practices
Your Rights & Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can request correction of inaccurate or incomplete information
- Deletion: You can request deletion of your personal information, subject to legal requirements
- Objection: You can object to processing of your information in certain circumstances
- Data Portability: You can request a copy of your data in a structured format
- Withdraw Consent: You can withdraw consent for marketing communications at any time
To exercise these rights, please contact us at privacy@SafePays.com
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Information is retained while your account is active
- Closed Accounts: Information is retained for 7 years after account closure for legal and audit purposes
- Transaction Records: Financial records are retained as required by law (minimum 5 years)
- Marketing Data: Marketing preferences are retained until you unsubscribe
Third-Party Services
We may share information with trusted third parties:
- Service Providers: Third-party vendors who assist in providing our services
- Financial Institutions: Banks and payment processors for transaction facilitation
- Legal Compliance: Government agencies when required by law
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We ensure all third parties comply with appropriate data protection standards.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@SafePays.com
- Address: SafePays Private Limited, Mumbai, Maharashtra, India
- Phone: +91 XXXXX XXXXX